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Rediscover  Transform  Personalise Health and Care

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About L&L Consultancy

At L&L Consultancy, we specialise in creating tailored and flexible training and solutions that help healthcare and care organisations improve their services and outcomes for the people they support. 

All of our improvement services utilise rapid cycles of design, test and learn to make sure solutions are fined tuned and effective for our clients and achieve great outcomes for the people they support. 

Tailored consultancy powered by frontline experience.

Our extensive patient/ service user-facing, leadership and transformation experience means we understand the complexity of the landscape and the innovation required to make things better. 

Our mission

Our mission is to support health and care services to proactively design and implement effective improvements that aid in achieving the best outcomes for patients and people accessing their services.  

How we work with our clients. and their stakeholders.

We work hand in hand with you to find solutions and implement improvements, so your teams can build the capability and confidence to continue making improvements and achieving outcomes for people.

Our Founders

Laura and Lilian founded L&L Consultancy in 2019, having worked in operational, strategic and transformation roles within health and social care, their vision was to create an organisation that provides effective practical solutions and training that builds improvement knowledge and capabilities in frontline teams.  

Laura Marshall, Co-founder

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Laura is a registered Children’s Nurse with a master’s degree in Improvement Science. Her focus is on supporting healthcare professionals and organizations to integrate Quality Improvement into their practice. She excels at simplifying complex challenges while guiding health systems to deliver innovative and effective solutions to problems. She brings a wealth of nursing expertise, with a focus on clinical governance, improvement, and community healthcare services. With a strong emphasis on communication and organizational culture change, she empowers individuals by providing them with the tools and skills they need to succeed. She has worked in various senior roles at local, regional, and national levels within both public and independent health organizations. 

Laura is also trained in: Training Delivery| Facilitation| Executive Coaching

Laura grew up in the east of England. She cares about environmental responsibility and treasures spending time with her family and friends. Laura is an outdoors enthusiast who enjoys good wine and a good audiobook.  

Lilian Beasant, Co-founder

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Lilian is an experienced Change and Transformation Manager with expertise in NHS Personalised Care, co-production, improvement, culture change and service design. She excels at resolving complex problems and bringing people together during challenging times. After completing a Psychology degree, Lilian started a frontline career working with children and young people’s social care services before moving into transformation roles. Since then, she has designed and led several initiatives to enhance economic, health, and social care outcomes for people who are most disadvantaged by traditional systems.  She is a dedicated champion for people and ensures that the voice of staff and patients are at the centre of service design and delivery.

Lilian is also trained in: Training Delivery| Facilitation| Conflict Resolution

Lilian was born in Ghana to military parents, her family moved to England when she was five, igniting her dedication to embracing diversity. Lilian enjoys baking and playing netball. Her ideal day would include a good film and clearing her to-do list.

Get in touch to find out more about how we can help you.

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